Warranty & Return

1. One Week(seven days) Money Back Warranty

   When you receive the goods, if it does not work, you can return back and ask money back,but we should not refund you the shipping fees.
but if you receive the goods, just do not like the goods,and want to return back and ask money back,we should charge you 15% restocking fee and we do not refund you the shipping cost, also you should pay the shipping cost when you return back.


2. One Month Exchange Warranty 

    In one month, if the goods you bought does not work well,you can return back for exchange,but buyers should pay the shipping cost to return back,and we pay the shipping fees to resend you new items.

3. One Year Repair Warranty 

    From the day you bought the goods, in one year,if have any problems with the items,you can send back for repair, but you should pay both shipping fees for you to return back and we reship you. If buyer break the items and some components need to be changed, we will charge for the original value of that components.

No matter for exchange or refund, buyers should send our products back first. After we receive the returned item(s), we will process the refund or exchange immediately.

For USA customers, before return to our USA office please email us at eboxfavor@gmail.com